{"xsrfToken":"81dec8d72facfa4aa183c14a8b35262001a31c5c_lout","branding":{"id":"3","key":"sup","name":"Rampiva Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#011c1c","headerLinkHoverBGColor":"#011c1c","headerBadgeColor":"#011c1c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/93859cac-706e-41be-a283-e627facd2bda/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYmRjNzdmYi01ODllLTQwMWItYjQ0Zi03YWNkYTRmYTMyNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzODU5Y2FjLTcwNmUtNDFiZS1hMjgzLWU2MjdmYWNkMmJkYSI6WyJyZWFkIl19LCJleHAiOjE2OTU2MDQxOTQsIm5iZiI6MTY5NTYwMzU5NH0.j9ITPsBE--6fc0CDFDYEfRNoOe6sNpV0Bi2hxMKDkks&client=fbdc77fb-589e-401b-b44f-7acda4fa3242&mode=fit","logoId":"93859cac-706e-41be-a283-e627facd2bda","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0f3c3c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"sup","projectId":10002,"serviceDeskId":3,"name":"Rampiva Support","description":"<p>Welcome! You can raise a Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"31","name":"How to","descriptionHtml":"","callToAction":"How to","introHtml":"<p>Don't know how to achieve a certain task with Rampiva? Select this to request assistance.</p>","icon":10516,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[7],"key":""},{"id":"25","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10433,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[7],"key":""},{"id":"27","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10426,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10426","groups":[7],"key":""},{"id":"26","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10427,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[7],"key":""},{"id":"28","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10439,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10439","groups":[7],"key":""},{"id":"29","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10405,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10405","groups":[7],"key":""},{"id":"30","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10407,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[7],"key":""},{"id":"24","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10430,"iconUrl":"https://rampiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10430","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[31,24,25,26,28,29,30,27]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3df22f2f-7dca-34d2-924f-48e5d0936e55","appLinkName":"System Confluence","appLinkUrl":"https://rampiva.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://rampiva.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":3,"kbLinkDomainURLs":["https://rampiva.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rampiva.atlassian.net/wiki","kbLinkDomainURLs":["https://rampiva.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rampiva","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"81dec8d72facfa4aa183c14a8b35262001a31c5c_lout","baseUrl":"https://rampiva.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rampiva.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fbdc77fb-589e-401b-b44f-7acda4fa3242","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}