Automate - Submitting a Support Request
The material in this document is for informational purposes only. This guide assumes that the most recent version of Rampiva Automate is in use unless otherwise noted in the prerequisites. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program. Rampiva makes no representations or warranties with respect to this document or with respect to the products described herein. Rampiva shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.
Introduction
This article guides a user through the process of submitting a support ticket through Rampiva’s Support Portal.
Instructions
A. Submitting the Support Ticket Through the Portal
1 | All support ticket requests should be submitted through Rampiva’s support portal https://support.rampiva.com or by emailing support@rampiva.com | |
2 | Visit the Rampiva Support Resources page to quickly and easily enter a support request.. From this page you can create a ticket using the following support request categories:
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B. Support Ticket Categories
How To:
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Technical Support:
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Licensing and Billing Questions:
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Product Trial Questions:
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Report a Bug:
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Suggest a New Feature:
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Suggest Improvement:
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Other Questions:
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