Known Issues

The material in this document is for informational purposes only. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program. Rampiva makes no representations or warranties with respect to this document or with respect to the products described herein. Rampiva shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.

Open Issues

N/A

Past Issues

Please consult the product changelog for bugfixes in previous versions of the software: https://downloads.rampiva.com/automate/release/changelog.html

Issue ID

Status

Last Updated

Summary

Affected Rampiva versions

Affected third-party versions

Issue Description

Resolution / Workaround

Issue ID

Status

Last Updated

Summary

Affected Rampiva versions

Affected third-party versions

Issue Description

Resolution / Workaround

PUR-001

WORKAROUND

Nov 30, 2023

Teams messages are not threaded

All Rampiva versions

N/A

When extracting Teams chat messages from Microsoft Purview, the chat messages don’t get grouped by conversation. This occurs because, by default, chat messages are added to Review Sets in Microsoft Purview with the option to group messages within 12h periods in HTML conversation files.

Workaround:

  1. Create the Purview case and optionally add custodians with a Rampiva Job

  2. Manually create the Review Set, and uncheck the default option “Teams and Yammer conversations - Collect up to 12 hours of related conversations …”

  3. Export the data with Rampiva in PST format, and load in a Nuix case directly without an NLI conversion

PUR-002

ACTIVE

Nov 30, 2023

NLI Conversion filename

All Rampiva versions

N/A

The operation Convert Purview Export fails because the Purview export has an unexpected name.

N/A

PUR-003

WORKAROUND

Nov 30, 2023

Download export

All Rampiva versions

N/A

When attempting to download data from a recent Purview case created manually, the Export Purview Review Set operation generates the error: Error in fetching Export operation for the operationId.

Workaround:

Create the Purview case from a Rampiva Job