Automate - Using a Service Account

The material in this document is for informational purposes only. This guide assumes that the most recent version of Rampiva Automate is in use unless otherwise noted in the prerequisites. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program. Rampiva makes no representations or warranties with respect to this document or with respect to the products described herein. Rampiva shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.

Introduction

This article demonstrates how to use a Windows Service account to operate the Rampiva Scheduler and Rampiva Engine services. This guide provides the minimum permissions required to operate both services. Other elevated permission scenarios exist that will allow proper operation of the services. This guide assumes that the Service Account to be used is not a local administrator on the Rampiva Server.

Prerequisites

Local Administrative Privileges
Username and Password for the Service account to be used

Using a Windows Service Account

A. Allow Access to Rampiva Program Data

1	Stop the Rampiva Scheduler and Rampiva Engine Services.
2	Browse to C:\Programdata\Rampiva.
3	Right click on the Rampiva folder and select Properties.
4	Click the Security Tab.
5	Click Advanced for Special Permissions or Advanced Settings.
6	Click Add.
7	Select the Service Account Principal and click OK.
8	Select the Modify permission and click OK.
9	Repeat steps 2 through 8 on the Rampiva Logs folder located at C:\Temp\Logs.

B. Allow Access to Running Folders

1

Any location that will be accessed by Rampiva using the Service Account will also need to have appropriate permissions applied.

Using the Modify permission where applicable.

C. Run the Services under the Service Account

1	Run the Windows Services Control Panel by clicking the Windows Run key, then typing services.msc.
2	Find the Rampiva Engine and Rampiva Scheduler services.
3	Double Click the Rampiva Engine service.
4	Click the Log On tab.
5	Click Browse.
6	Select the service account from the proper location and click OK.
7	Enter and confirm the Service Account password.
8	Repeat steps 1 through 7 for the Rampiva Scheduler Service.
9	Start Both Rampiva Services. Ensure that both services remain running. Check the server logs located at C:\Temp\Logs for troubleshooting.
10	Perform these steps on all Rampiva Engine Servers in the environment.