Automate - Request and Apply a License

The material in this document is for informational purposes only. This guide assumes that the most recent version of Rampiva Automate is in use unless otherwise noted in the prerequisites. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program. Rampiva makes no representations or warranties with respect to this document or with respect to the products described herein. Rampiva shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.

Introduction

This article guides a user through the license acquisition process in Rampiva Workflow version 6 and above.

Contact support@rampiva.com if you experience issues applying for the license.

Prerequisites

Nuix Workstation 7.8 or later
Valid Nuix Workstation, NMS, or CLS license
Nuix Management Server 7.8 or later

Instructions

A. Obtain NMS System Diagnostics File

1	Log onto your existing NMS instance. When using a CLS or physical dongle license, this step can be omitted.
2	Browse to Admin Actions, Diagnostics.
3	Click Save a diagnostics file. Truncating the diagnostics file is optional and will not affect Rampiva Licensing.

B. Acquire Nuix Worker License

1	Launch Nuix Workstation and log in with appropriate credentials.
2	Select the Nuix license from the list that you want to license with Rampiva Automate.
3	Select any number of workers when choosing your Nuix license.
4	Select the Rampiva Workflow application from the Scripts menu. The license validation screen will appear.
5	Select Copy License Info from the license validation screen.

C. Submit the License Request

1	Prepare an email to support@rampiva.com with the copied license information and attached NMS diagnostics.
2	Rampiva Support will reply with a corresponding license file or key.

D. Update Rampiva License

1	From Nuix Workstation, select the Rampiva Workflow application from the Scripts menu. The license validation screen will appear.
2	Select Update License.
3	If using a License ID and License Key fill in the values provided by Rampiva Support. If using a License File, click Browse and select the license file provided by Rampiva Support.
4	Browse to the Rampiva Automate webpage
5	In the Settings → Rampiva License screen, select Update License.
6	If using a License ID and License Key fill in the values provided by Rampiva Support. If using a License File, click Browse and select the license file provided by Rampiva Support.