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This article guides a user through the license acquisition process in Rampiva Workflow version 6 and above.
Contact support@rampiva.com Nuix Support if you experience issues applying for the license.
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A. Obtain NMS System Diagnostics File
| 1 | Log onto your existing NMS instance.
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| 2 | Browse to Admin Actions, Diagnostics. | |||
| 3 | Click Save a diagnostics file.
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B. Acquire Nuix Worker License
| 1 | Launch Nuix Workstation and log in with appropriate credentials. |  | |
| 2 | Select the Nuix license from the list that you want to license with Rampiva Automate. | ||
| 3 | Select any number of workers when choosing your Nuix license. | ||
| 4 | Select the Rampiva Workflow application from the Scripts menu. The license validation screen will appear. | ||
| 5 | Select Copy License Info from the license validation screen.
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C. Submit the License Request
| 1 | Prepare an email to |
your Nuix representative with the copied license information and attached NMS diagnostics.
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Your Nuix representative will reply with a corresponding license file or key. |
D. Update Rampiva License
| 1 | From Nuix Workstation, select the Rampiva Workflow application from the Scripts menu. The license validation screen will appear.
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| 2 | Select Update License. |
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| 3 | If using a License ID and License Key fill in the values provided by Rampiva Support. If using a License File, click Browse and select the license file provided by |
Nuix.
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| 4 | Browse to the Rampiva Automate webpage | |
| 5 | In the Settings → Rampiva License screen, select Update License. |  |
| 6 | If using a License ID and License Key fill in the values provided by |
Nuix. If using a License File, click Browse and select the license file provided by |
Nuix.
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